Remote assistance? With SCM Digital Services all is possible

Mar 20, 2020

Technological innovation, digital factory and all-round support services to wood-working businesses, at each stage of contact with the customer, from pre to after sales. SCM regards these as primary objectives which, nowadays, more than ever, aims to be at the side of all those professionals in the industry with technologies and state-of-the-art smart digital services.

Practical demonstrations, training and optimisation of maintenance and assistance activities: the "Maestro connect" platform provides instant access to a wide range of services, to allow wood-working operators to be flanked and supported by the SCM team, even in "virtual" mode.

From all digital services stands out the “Smartech” augmented reality assistance: thanks to a wearable computer and a specific control software, SCM experts can diagnose and solve problems in real time. Smartech incorporates video, camera, microphone and loudspeaker functions with wireless connection. This ensures the hands-free, two-way communication with interactive data sharing.
With SCM… you will never work alone!