Unprecedented production control
With your connected SCM machines, you achieve a higher level of production performance. You can access a full panorama of each of your machines to reduce downtimes and potential breakages as much as possible.
A connected machine offers you a full display of performance, allowing you to take informed and timely decisions to ensure a fluid and highly organised production flow. It monitors each stage of the production process and optimises efficiency.
More efficient decisions making the most of data power
Your connected SCM machines not only optimise production but also generate a valuable amount of data which becomes key to enhancing productivity.
Our team pro-actively monitors your machines, analysing and elaborating data with the aid of the most advanced AI technologies. You will have access to a customised and proactive solution, in order to guarantee operating continuity, intervening in good time based on your machines’ production data.
A higher level of proactive support
The proactive approach allows us to predict potential operating risks, avoiding unexpected machine downtimes. With constant surveillance, our team quickly spots irregularities and implements preventive corrective actions, ensuring that your production is hitch-free and always in motion.
Proactive support is not just a service but a protection that aims to maximise your productivity and keep the machine in perfect working order.
All the advantages of the Smart Contract Control
-
Machine downtime reduction:
Constant monitoring anticipates potential breakdowns allowing resolution before they become critical problems.
-
Data-driven decisions:
Optimise processes and improve efficiency in real time with the right production and performance data.
-
Bespoke proactive support:
The team constantly monitors the performance of connected machines, anticipating potential risks and assisting you in advance when necessary.
-
Top operating conditions:
Higher control on the processes and interruption-free production increases overall performance.
-
Performance optimization:
Machine connectivity offers a complete and clear efficiency understanding, allowing you to enter a new performance dimension.
-
Long-term protection:
Planned and preventive maintenance guarantees not only maximum operational efficiency but also extend your machines' lifespan.
Discover the Smart Advisory Contract solution
The Smart Advisory Contract solution has been designed to offer you specialist support and optimised management of your SCM machines. Thanks to the presence of SCM experts, you will have access to in-depth knowledge regarding your machines, allowing you to take informed decisions to improve their performance. Furthermore, in the event interruptions to operations, you will be able rely on the presence of specialised technicians, ready to intervene with fast, resolving solutions, to guarantee a rapid recovery for your production. All included in this package designed to maximise your work efficiency and continuity.
FAQ
The annual “Smart Control Contract” includes remote support for your entire range of machines over the phone and via PC, an annual planned maintenance visit from our qualified technicians for a machine, discounts on all spare-part orders and training courses, and the chance to add IoT Solution (if the machine can be connected). Contact us for further information on the cost of the contracts.
There are three kinds of Smart Control Contracts, all with an annual maintenance visit, during which a specialised technician will inspect your machine and carry out maintenance work to guarantee efficiency and operating safety. Based on your machine’s technology, the duration of the visit can range from 1 to 2 days.
Remote support allows you to contact our technicians via MyPortal to solve technical problems. If necessary, we can access machine controls remotely (if compatible) to diagnose and fix breakdowns without the need for an on-site visit. “Smart Contracts” include remote support for the entire range of machinery.
IoT Solution is an additional service that allows you to monitor your machines’ data in real time to optimise production. Thanks to IoT Solution, you can access the Control Room service, the SCM proactive support service, where our technicians help prevent potential breakdowns or inefficiencies.
The proactive support via IoT Solution allows you to predict any technical problems, optimise the use of the machines and reduce downtimes. Thanks to data monitoring, our technicians can intervene before a fault occurs, improving overall production efficiency.
Yes, you can add IoT Solution to your annual “Smart Contract” to improve your machines’ performance and make the most of all the advantages of having a connected machine.
With the annual “Smart Contract”, you will receive discounts on all orders for spare parts. The discount percentage varies according to the kind of contract signed.
There are “Smart Contract” solutions with several annual visits for your range of machinery. If you need additional maintenance visits, you can contact our team and together, assess the Smart Contract that suits you. Contact us for further information on the cost of the contracts and maintenance visits.