Customer Care

MORE CARE AND MORE CERTAINTY, WITH ALL the EXPERTISE OF CMS.

Customers always come first at CMS. Our new Customer Care allows us to be more efficient and ready to respond to your every need, so that you can feel totally protected and supported. That is why we provide world-class training to our technicians and our partners, ensuring they remain updated on all our products, while standardizing our procedures around the world. CMS offers you quick response to your problems and a high standard of service to minimise your machine downtimes. The right service at the right time to protect you and your investment.

Our new CMS Customer Care

  • Training and technological processes
  • Installation
  • Remote Customer Care (RCC)
  • On site support
  • Check up, preventive maintenance, calibration
  • Modifications and retrofitting of CMS machining centres
  • Spares

CMS spa

 

ASSISTENZA CALL CENTER
Phone: +39 0345 64 350
Email: cms.assistance@cms.it

 

RICAMBI
Phone: +39 0345 64 832
Email: cms.spares@cms.it

 

RETROFIT
Phone: +39 0345 64 350
Email: cms.retrofit@cms.it
 



Il servizio è disponibile dal
lunedì al venerdì
dalle ore 8:00 alle ore 18:00 (GMT +1)

escluso feste nazionali italiane

CMS France

 

ASSISTANCE TECHNIQUE
Téléphone: +33 450 028 672
Email: technique@antb.fr

 

PIECES DE RECHANGE
Téléphone: +33 450 028 411
Email: pieces@antb.fr

 

RETROFIT
Téléphone: +33 450 028 672
Email: commercial@antb.fr

 



Nos bureaux sont ouverts
du lundi au vendredi
de 08h00 à 12h30 et de 13h30 à 17h30 (GMT +1)

Hors fêtes nationales françaises

CMS North America

 

BACK OFFICE CALL CENTER
Phone: +1 800-778-2267
Email: servicedept@cmsna.com

 

SPARE PARTS
Phone: +1 800-778-2267
Email: partsdept@cmsna.com

 

 

 

 



Service available
Monday to Friday
8:30 a.m. to 5:30 p.m. (GMT -6)

excluding US bank holidays

Download services of Customer Care Area: